Privacy Policy

When you use our website or contact us, we may collect information such as:

• Your name
• Email address
• Phone number
• Event or photography requirements
• Event date, location, or other details you voluntarily provide
• Any message or information you submit through our contact form
• Information provided when communicating with us through email, phone, or other communication channels

We may also automatically receive limited technical information, such as your IP address, browser type, device type, and general website usage information.

We may use the information you provide to:

• Respond to your enquiries and requests
• Discuss photography, videography, wedding, pre-wedding, or event services
• Provide quotations and service information
• Communicate with you about your enquiry or booking
• Improve our website, services, and customer experience
• Maintain records relating to enquiries and bookings
• Protect our website and prevent misuse or fraudulent activity

We do not sell or rent your personal information to third parties.

If you submit information through our website's contact form, the information you provide may be received by VELAURA Films through our designated communication or email systems.

Please avoid submitting sensitive personal information that is not necessary for your enquiry.

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.

Cookies may also be used by certain third-party services integrated with our website, such as analytics, advertising, social media, or other website tools.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Our website may use third-party services for purposes such as website hosting, analytics, contact forms, advertising, social media integration, or other website functionality.

These third parties may process information according to their own privacy policies. VELAURA Films does not control the privacy practices of third-party services.

As a photography and filmmaking business, VELAURA Films may use photographs or video footage from events for portfolio, website, social media, advertising, or promotional purposes where appropriate and where we have the necessary permission or rights to do so.

If you have concerns about the use of a particular photograph or video featuring you, you may contact us using the details below.

We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, managing bookings, maintaining business records, resolving disputes, and complying with applicable legal obligations.

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

You may contact us if you want to:

• Ask what personal information we may have about you
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Ask questions about how your information is being used
• Withdraw consent where applicable

Some information may need to be retained where required for legitimate business or legal purposes.

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: